Terms of Use

Refund Policy:

The BALM® Training institute is committed to helping all families blaze the trail to recovery in their homes.

This work of family recovery and/or helping others grow in their family recovery is important and challenging work.

We provide excellent education and coaching for the families and professionals we serve. We encourage applicants to take the time to explore our offerings fully before committing to the program. Once a student or family makes the commitment, our services are non-refundable.

We look forward to walking the loving path to family recovery with you as you move forward on your journey.

The BALM Institute (henceforth referred to as ‘The Institute’) maintains this website, any courses offered and other linked and related sites (the “Site”) for the use of its customers, vendors, students, and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use” and forms a binding agreement between you and the Institute. If you do not agree to these terms, do not use this Site.

1. Use of Site

The Institute provides various materials, information, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”).The Institute. authorizes each User to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Users make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorized use of the Site.

2. . User Warranty

As a User you warrant that you are not an agent or employee of any other coach training or family recovery company and are using the Site and Materials solely for the purpose of your own family recovery or your own education as a BALM Coach.

3. Trademark and Copyright

The Institute and certain other brands, trademarks, and service marks are marks of Beverly Buncher and her affiliates. The Materials on this Site are copyrighted, and any unauthorized use of any Materials on this Site may violate copyright, trademark, and other laws.

4. Hyperlinks

Links to external websites are provided solely as a convenience to you. The Institute. has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

4. No Warranty/No Guarantees

The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. The Institute further does not warrant the accuracy and completeness of the Materials at this Site.The Institute may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and The Institute . makes no commitment to update the Materials at this Site.

8. Limitation of Liability

In no event will The Institute ., its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lack of career success, lack of success in getting a loved one into recovery, loss of a loved one, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites likened to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

9. Applicable Law

The Terms of Use are governed by the laws of the state of Florida. Failure to enforce strict performance of the Terms of Use of Use shall not be construed as a waiver of any provision or right. The Institute may assign its rights and duties under the Terms of Use without notice to any party at any time.

10. Effective Date and Updates

The Terms are effective as of November18, 2019 and are subject to change without notice by Family Recovery Resources, LLC,. at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes

Limits of Use for Coaches of BALM Materials:

Please understand that the BALM Training Institute and all of its materials and lessons are owned by Beverly Buncher, MA, PCC, CTPC. Since it is a proprietary program, you may use it in your coaching practice as allowed by the program and may not co-opt the material or use it to train other professional coaches or claim ownership of its ideas, content, or wording without the written permission of Beverly Buncher. It is expected that you will give credit to Beverly Buncher for any materials you mention or put into handout form.
If you would like to write a book about the BALM, and/or the BALM Principles or Steps, it is required that you speak with Bev about it and decide how she will be included, either as a co-author, as the author of the foreword or introduction or recognized as the founder and creator of the BALM Program. It is required that she be consulted on any materials you write that include reference to the BALM in them and that the name BALM be included exactly the way it is in the programs as in
BALM 7 C’s or 7 C’s of BALM.
12 Principles of BALM Family Recovery or 12 BALM Family Recovery Principles
7 Steps to BALM or 7 Steps to Be A Loving Mirror or BALM 7 Steps

This holds true whether you are writing about the BALM as it applies to addiction or to any other situation in life. This is a globally applicable program. As you know, it can be useful in dealing with any internal and/or external communication challenges. To use it, please provide your readers or listeners with the accurate reference of:

Beverly Buncher, MA, PCC, CBFRLC, CTPC

founder, author, creator of BALM

Here are some of the ways you may refer to yourself and the BALM:

As a BALM Family Recovery Life Coach, I offer my clients the 12 month online BALM Comprehensive Family Recovery Education Program which is part of the BALM Training Institute for Family Recovery Services. This interactive program includes a library of 120 hours of recorded interviews with experts in the field of recovery, family members who have had great results using the program and their loved ones who have recovered, along with live group coaching calls, live classes, live calls with experts and one-on-one coaching for parents and family members. The goal of this program is to allow you to learn how to contribute to your loved one’s recovery rather than their addiction, so that you can be their BEST chance at recovery.

You may call yourself a

Certified BALM Family Recovery Educator (once you are certified)

Trained BALM Family Recovery Educator (once you are trained)

Certified BALM Family Recovery LIfe Coach (once you are)

Trained BALM Family Recovery Life Coach (once you are trained)

While you are completing your program:

Family Recovery Life Coach

Life Coach

Show all BALM materials copyrighted and trademarked

The BALM 7 C’s

The 7 C’s of BALM Family Recovery

BALM and Be A Loving Mirror are the trademarks of Family Recovery Resources, LLC.

Please indicate the Trademark and copyright on written materials.

Other legal names of FRR are:

The BALM Institute

Family Recovery Academy

It is also known as BALM Training Institute for Family Recovery Services.

As a BALM coach, you may want to hold classes on the BALM Zoom platform either to the entire BALM community or to your own tribe of clients and prospects. Please speak with Bev to work out the details.